Boost Sales with WhatsApp CRM for E-commerce
Boost your online store’s sales, engage customers instantly and recover abandoned carts with the most powerful WhatsApp CRM for E-commerce.
From order tracking to personalised marketing, We helps e-commerce businesses automate customer communication, support and sales directly on WhatsApp.
Why Your E-commerce Brand Needs WhatsApp CRM
Online shoppers expect instant responses and personalized engagement. However, emails often get ignored and SMS can feel outdated.
That's why smart brands are shifting to WhatsApp the most preferred and high-engagement channel for modern customers.
Why Your E-commerce Brand Needs WhatsApp CRM
- Convert visitors into buyers
- Automate orders & updates
- Run personalized WhatsApp campaigns
- Re-engage
The All - in - One WhatsApp CRM for E-commerce Growth
We are more than a messaging tool it’s your complete ecommerce CRM system, built to help online stores scale faster with automation, marketing and analytics. Simplify how you engage customers, close sales and build brand loyalty all in one platform.
What makes Waptoz unique?
Multi-agent support for your customer service team
AI-powered chat automation
Real-time notifications for orders and delivery
Powerful Features Built for E-commerce
Here’s how our WhatsApp CRM for E-commerce can help your store scale faster and engage better:
Manage All Chats in One Smart Inbox
Provide speedy support with one WhatsApp inbox — faster, organized, and customer-friendly.
Assign chats to multiple agents with tags like “Order Issue”, “New Order”, or “VIP Customer”. Use quick replies for FAQs and monitor team performance easily.
Automate Order
Notifications & Tracking
Send instant updates for every order placed from confirmation to delivery. Keep customers informed every step of the way.
- Automated WhatsApp messages for new orders
- Payment success & shipment updates
- Feedback collection after delivery
- Return & refund status updates
Personalized WhatsApp Advertising
Go beyond ads — connect with customers through WhatsApp:
- Share catalogs, product cards & deep links directly
- Create limited-time promos & drip campaigns
- Track message open and click-through rates
- Drive instant conversions inside chats
- Boost engagement with high-intent conversations that convert
Why E-commerce Brands Love Us
Here’s how we help online stores grow faster and serve better :-
- 10x faster customer communication
- 98% message open rates on WhatsApp
- 40% higher conversion on abandoned carts
Seamless Integrations with E-commerce Platforms
We easily integrates with your existing e-commerce systems to simplify automation.
- Connect your Shopify, WooCommerce, or custom website
- Sync customer data and order details
- Trigger automated WhatsApp notifications
- Export reports for insights and campaigns
- Your store + WhatsApp + automation = unstoppable growth
Who Can Use E-commerce CRM?
We have built our crm for all kinds of online sellers. Whatever your niche, our WhatsApp CRM for E-commerce makes your store more connected and profitable.
D2C Brands
Automate order messages and customer follow-ups
Beauty & Skincare Stores
Promote new launches & limited offers
Fashion & Apparel Stores
Run flash sales through WhatsApp
Smart Tracking for Smarter Growth
Measure performance, campaign success and sales metrics from your Waptoz dashboard.
- Monitor open rates, response times and campaign ROI
- Identify top-performing agents and products
- Optimize WhatsApp flows for maximum conversions
- Get actionable insights to grow smarter every day
What Our User Say
We are trusted by businesses that value speed, simplicity and smart automation.
Scale Your E-commerce Business with WhatsApp
Start building better customer relationships, automate every order update and grow your online store with the best WhatsApp CRM for E-commerce
- Automate marketing & customer service
- Run WhatsApp advertising campaigns
- Recover more carts & boost conversions
- Manage all chats in one place
