Effective Date: 17 November 2025
This Service Delivery & Digital Goods Policy applies to all services offered by Waptoz Communications Private Limited (“Waptoz”, “we”, “us”).
Waptoz provides digital software services only. We do not sell or ship any physical products.
1. Service Delivery
- Once you sign up and create your login credentials, you can access your services directly through your Waptoz dashboard.
- Upon successful payment, your Waptoz account and subscription are activated instantly or within 24 hours, depending on the subscription plan purchased.
- All services, features, upgrades, and updates are delivered electronically through the Waptoz platform.
🌐 Platform Access: https://portal.waptoz.com
2. Digital Services Only (No Physical Shipping)
Waptoz offers the following digital services:
- WhatsApp Marketing & Automation
- CRM & Campaign Management
- AI-powered messaging features
- WhatsApp Cloud API integrations
- Analytics and reporting tools
All services are:
- Delivered online
- Accessible via web or supported devices
- Not associated with any physical delivery or shipment
No shipping charges apply.
3. Access & Availability
- Access to services is subject to your active subscription and compliance with our Terms of Service.
- Certain features may vary based on the plan selected.
- Availability of WhatsApp-related features depends on third-party platforms such as Meta / WhatsApp Cloud API.
4. Customer Support
If you face any issues related to:
- Account activation
- Subscription access
- Feature availability
- Onboarding or setup
Please contact us:
📧 Support Email: support@waptoz.com
📞 Sales & Assistance: +91 94122 28864
Our support team will make reasonable efforts to assist you promptly.
5. Changes to This Policy
Waptoz reserves the right to update or modify this Policy from time to time. Continued use of the services after any update constitutes acceptance of the revised Policy.